Expert medical support

MetLife and REI Super are supporting you on your everyday health journey.

What is MetLife 360Health?

As an REI Super member, you automatically have access to virtual medical advice and support from the comfort of your own home. This service is also extended to your family including your partner, children, parents and parents-in-law. This award-winning confidential health service is without any additional costs.

Access to expert knowledge and medical support to help improve your healthspan. 

  • Support to help you stay healthy, even when you are well
  • Tools and services for when you are becoming unwell
  • Support and recovery services during your claims process for when you need more than just financial support

Whatever stage of your health journey you’re at, and whatever support you need, MetLife 360Health has you covered.

How it works

  1. Select the service you would like to use
  2. Fill out the form to request a consultation 
  3. Receive a call from an accredited professional in your chosen field

How to access 360Health

You can access the service by:

  • Or by calling 1800 325 578

To use 360Health for the first time, you will need to be a member of REI Super and have the access code: REIS

What services can I access? 

Mental health

Receive a confidential, in-depth mental health review by a team of Australian-based experts or get your general questions answered online by mental health specialists within 24 hours. Available to persons 18+ years. 

Nutrition consultation

Get advice to help you make healthy food choices relevant to your lifestyle, food preferences and nutrition-related conditions. You have access to a qualified Dietitian to discuss your wellbeing goals and build a personalised plan. 

Fitness and mobility service

Receive help with improving your general health and fitness, or support with your recovery from an injury or surgery with a personalised plan. 

Expert medical opinion

Obtain medical opinions from global experts and specialist doctors who will provide their clinical opinion and treatment recommendations. 

Ask a clinician

A quick and easy way to have your medical questions answered by a GP, Paediatrician or Mental Health Clinician within 24 hours through the app. 

The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are provided by a third party, Teladoc Health Pty Limited. 
By accessing this website you agree to comply with MetLife's Legal Notices.
The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.