As an REI Super member you get access to MetLife 360Health, through our partnership with MetLife, which provides expert guidance, proactive tools and support for those times when a little extra care is needed. MetLife 360Health includes access to expert medical, nutrition, mental health, fitness and recovery advice at no extra cost. Not only do you now have access to MetLife 360Health, but if you have a partner or children, they can get access too, with no additional fees or costs.
What kinds of specialised services are available through MetLife 360Health?
MetLife 360Health offers a variety of services designed to address your medical concerns and provide the necessary support, including:
- Mental Health Support – A comprehensive evaluation of your mental health by a team of experts in Australia, followed by up to two check-ins with a mental health nurse.
- Expert Medical Advice – A thorough review of your physical condition by global experts to help you understand your diagnosis, explore suitable treatment options, and make informed choices for treatment and recovery.
- Ask a Clinician – A quick and convenient way to have your medical questions answered by a doctor, paediatrician, or mental health expert online via an app. Simply submit your questions anytime and receive a response within 24 hours. This service can be utilised as often as needed.
- Nutrition Consultation – A detailed consultation with a qualified dietitian regarding your dietary preferences, nutrition, and overall well-being. You'll receive a personalised nutrition plan and ongoing support if needed.
- Fitness and Recovery Service - Whether you're working on improving your fitness or recovering from an injury, you'll receive guidance and a customised plan from an exercise physiologist.
We also recognise that some members face challenges when it comes to attending in-person appointments, so having access online can bring better health closer to home;
- You won’t need to travel to meet with healthcare experts.
- You’ll have access to a wider pool of specialists across the country.
- There are convenient phone and online video consultations.
- Secure and accurate healthcare records shared between your doctor and relevant healthcare professionals, ensuring everyone involved in your care has the necessary information.
Take the first step towards a healthier you and visit reisuper.com.au/health to learn more about MetLife 360Health.
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The information about MetLife products and services does not constitute financial, health or medical advice on the part of the REI Superannuation Fund Pty Ltd ABN 68 056 044 770, AFSL 240569, RSE L0000314 Trustee of REI Super (ABN 76 641 658 449), SPIN REI0001AU, RSE R1000412.
The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are provided by a third party, Teladoc Health Pty Limited.
While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.