July 2025 REI Super engagement and experience survey
As part of our ongoing commitment to improving the experience of our members, REI Super has engaged CSBA, an independent Australian customer research company, to conduct a short online survey.
This survey is designed to gather valuable feedback from members who have opted in to receive research-related communications.
Survey details
- When: Throughout July 2025
- How: Via email or SMS with a secure link to the online survey
- Who: A select group of members who have opted in to participate in research
What the survey covers
The survey will explore a range of customer experience topics, including:
- Overall satisfaction with REI Super
- Ease of doing business
- Advocacy and loyalty
- Fund benefits and service quality
- Operational efficiency
Your insights will help us better understand your needs and expectations, guiding us in improving our services.
Your privacy
Your privacy is extremely important to us. All responses will remain completely anonymous, and no personal information will be shared. For more details, please refer to our Privacy Policy.
We greatly appreciate your time and feedback. Your voice plays a vital role in helping us deliver the best possible experience for all REI Super members.
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The information contained in this article does not constitute financial product advice. REI Super does not give any warranty to the accuracy, completeness or currency of the information provided. Although REI Super makes every reasonable effort to maintain current and accurate information, you should be aware that there is still the possibility of inadvertent errors and technical inaccuracies.
Future investment performance can vary from past performance, and you should not base your decision to invest in REI Super simply on past performance. Past earning rates are not an indicator of future earning rates. The investment returns of REI Super are not guaranteed, and the value of the investment may rise or fall.
REI Superannuation Fund Pty Ltd ABN 68 056 044 770, AFSL 240569, RSE L0000314 Trustee of REI Super (ABN 76 641 658 449), SPIN REI0001AU, RSE R1000412. MySuper unique identifier 76641658449129.